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Support · xDreams
Help Centre
Find quick answers to the most frequently asked questions.
Account
How do I change my password?
How do I update my profile photo?
How do I delete my account?
Can I have multiple accounts?
Payments
When do I receive my payment?
What is the minimum balance to withdraw?
What payment methods are available?
Why is my payment on hold?
Technical
Why does my stream keep cutting out?
Which browsers are supported?
Can I stream from mobile?
I can't hear viewer audio — what should I do?
Privacy & Security
Can viewers see my real name?
How do I report a problematic viewer?
How do I request deletion of my data?
Are my KYC documents safe?