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Legal · xDreams

xDreams Complaints Policy

xDreams is committed to addressing complaints about content on the Platform promptly and fairly. This Complaints Policy explains how to report content that may be illegal, non-consensual, or otherwise in violation of our Terms of Service, Creator Terms & Conditions, or Community Guidelines, and how such reports are handled. This Policy applies to content published by any user of the Platform, including both fans and Creators, and supplements our Terms of Service and Creator Terms & Conditions.

Last updated: November 2026

Operator

Operator: XDreams LLC, a Wyoming limited liability company, United States. Contact: [email protected]

1. How to Report a Complaint

Complaints regarding content on the Platform, including but not limited to illegal content, non-consensual content, or content otherwise violating our Standards, may be submitted at any time to: [email protected] Please include, where possible: a description of the content, its location on the Platform (e.g., profile, stream, or post link), and the reason for your complaint.

2. Review and Resolution Timeline

All complaints submitted through the above channel will be reviewed and resolved within seven (7) business days of receipt. If a complaint requires additional time due to its complexity, we will notify the complainant of the expected timeline.

3. Review Process

Upon receipt of a complaint, xDreams will: • Acknowledge receipt of the complaint. • Review the reported content and any supporting information provided. • Where necessary, contact the content creator (Creator) associated with the reported content for further information. • Determine whether the content violates our Terms of Service, Community Guidelines, or applicable law. • Take appropriate action, which may include removal of the content, suspension or termination of the associated account, and/or reporting to relevant authorities.

4. Possible Outcomes

Following review, a complaint may result in one of the following outcomes: • No violation found — the content remains on the Platform. • Content removed — the reported content is removed from the Platform. • Account action — the associated account is suspended or terminated. • Escalation — the matter is referred to law enforcement or a relevant authority (e.g., NCMEC, INTERPOL) where applicable.

5. Appeals

Any person depicted in content on the Platform, or any user whose content has been removed as a result of a complaint, may appeal the decision. Please refer to our Appeals Policy for details on the appeal process.

6. Contact

For any questions regarding this Complaints Policy, please contact [email protected].