Back

Legal · xDreams

xDreams Appeals Policy

This Appeals Policy describes the process by which any person depicted in content on the xDreams Platform, or any user affected by a moderation decision, may request review of that decision. This Policy supplements our Complaints Policy, Terms of Service, and Creator Terms & Conditions, and applies equally to fans and Creators.

Last updated: November 2026

Operator

Operator: XDreams LLC, a Wyoming limited liability company, United States. Contact: [email protected]

1. Who May Appeal

The following persons may submit an appeal: • Any person depicted in content published on the Platform, including where such person believes their consent was not given or is void under applicable law. • Any Creator or user whose account or content has been suspended, removed, or otherwise actioned as a result of a complaint or moderation decision.

2. How to Submit an Appeal

Appeals may be submitted at any time to: [email protected] Please include a description of the decision being appealed, the reasons for the appeal, and any supporting documentation.

3. Review Process

Upon receipt of an appeal, xDreams will review the original decision, including any new information or documentation submitted. Appeals are reviewed by personnel who were not involved in the original decision, where reasonably practicable.

4. Content Removal Where Consent Was Not Given

Where an appeal by a person depicted in content establishes that consent to be depicted, or to the publication or distribution of that content, was not given or is void under applicable law, xDreams will remove the content from the Platform.

5. Resolution by a Neutral Body

Where there is disagreement regarding the outcome of an appeal between xDreams and the appealing party, either party may request that the disagreement be resolved by a neutral third party. xDreams will cooperate in good faith with such a process. This does not affect any statutory rights the appealing party may have under applicable law, including the right to pursue the matter through competent courts or authorities.

6. Timeline

Appeals will generally be reviewed and a decision communicated within seven (7) business days of receipt. Complex appeals may take longer, in which case the appealing party will be notified of the expected timeline.

7. Contact

For any questions regarding this Appeals Policy, please contact [email protected].